As auditors, we often deal with people who are defensive, have difficult behaviors, or have whining and negative demeanors. Wouldn’t it be great is we had some tips for how to deal with all three to help make our job’s easier.
Listen in to this special episode, where we dive into all three. Make sure to grab a pen and paper when you listen to this episode since there is so much good content.
I’m joined by Dr. Rick Brinkman who is the coauthor or author of 6 McGraw Hill books, including: Dealing with People You Can’t Stand: How to Bring Out the Best in People at Their Worst which has sold over 2,000,000 copies and has been translated into 25 languages. Yep, you read that right. Over 2,000,000 books means Dr. Brinkman is one of the best in the world at what he does.
He has been a featured guest on CNN and is a frequent communication expert for publications such as the Wall Street Journal, the New York Times, Oprah Magazine and USA Today. I’m so honored to have Dr. Brinkman also as a guest on #jammingwithjason #internalauditpodcast
Register for the upcoming cRisk Academy webinar where Rick and Jason will discuss “Meet Less and Do More: Go From Meetings You Hate to Meetings You Love” on Tuesday, May 5, 2020 · 9:00 AM PDT. https://www.bigmarker.com/crisk-academy/Meet-Less-and-Do-More-Go-From-Meetings-You-Hate-to-Meetings-You-Love
Get a copy of Dealing with People You Can’t Stand: How to Bring Out the Best in People at Their Worst at: https://www.drrickbrinkman.com/ or Amazon at:
#communication #rapport #difficultpeople