Hike the Hills, and Climb the Mountains

 

I was in San Rafael, CA the last week and have been looking at some hills outside my hotel. I decided the other day, instead of just looking at the hills, it was time to hike them.

Instead of just staring at the hills and mountains in our life, take the initiative to just start moving and hike those hills and climb those mountains in your life.

Happiness is a process, not a place, and the sooner we get moving, the sooner we will have joy in the journey and a great sense of accomplishment and success when we get to the top.

A Holiday Risk Management Reminder

A risk management reminder for the holidays. I saw this posted in social media and had to share. Doesn’t sound like rock n roll risk management to me, but still funny:

Please be advised that anyone planning to dash through the snow in a one-horse open sleigh, going over the fields and laughing all the way are required to undergo a Risk Assessment addressing the safety of open sleighs.

This assessment must also consider whether it is appropriate to use only one horse for such a venture, particularly where there are multiple passengers.

Please note that permission must also be obtained in writing from landowners before their fields may be entered.

To avoid offending those not participating in celebrations, we request that laughter is moderate and not loud enough to be considered a noise nuisance.

Benches, stools and orthopaedic chairs are now available for collection by any shepherds planning or required to watch their flocks at night.

Whilst provision has also been made for remote monitoring of flocks by CCTV cameras from a centrally heated shepherd observation hut, all facility users are reminded that an emergency response plan must be submitted to account for known risks to the flocks.

The angel of the Lord is additionally reminded that prior to shining his/her glory all around s/he must confirm that all shepherds are wearing appropriate Personal Protective Equipment to account for the harmful effects of UVA, UVB and the overwhelming effects of Glory. Also the angel must remain 50m from any building, vehicle or person. If the angel is less than 50m from the manger then an Operational Safety Case must be submitted 30 days prior the shining.

Following last year’s well publicised case, everyone is advised that EC legislation prohibits any comment with regard to the redness of any part of Mr. R. Reindeer.

Further to this, exclusion of Mr. R Reindeer from reindeer games will be considered discriminatory and disciplinary action will be taken against those found guilty of this offence.

Whilst it is acknowledged that gift-bearing is commonly practised in various parts of the world, particularly the Orient, everyone is reminded that the bearing of gifts is subject to Hospitality Guidelines and all gifts must be registered and logged. This applies regardless of the individual, even royal personages. It is particularly noted that direct gifts of currency or gold are specifically precluded under provisions of the Foreign Corrupt Practices Act. Furthermore, caution is advised regarding other common gifts, such as aromatic resins that may initiate allergic reactions.

Finally, in the recent case of the infant found tucked up in a manger without any crib for a bed, Social Services have been advised and will be arriving shortly.

Merry Christmas,

Risk Management Team

Let’s not take the fun out of the holidays by trying to manage risk in the traditional way. Instead let’s practice rock n roll risk management and rock around the Christmas tree.

Using Something as Simple as M&Ms to Manage Risk

Medical error is the 3rd leading cause of death in the US. Why do medical errors kill over 250,000 people a year? Because healthcare has become so complex, with things like the adverse drug interactions of taking multiple medications, that it’s easy to make mistakes.

When things are complex the likelihood of making a mistake is much greater.

The more complex we make Risk Management, the more likely we make mistakes. Risk Management doesn’t have to be complex. In fact you can even manage risk with something as simple as M&Ms.

Van Halen used M&Ms as a way to ensure each concert venue was set up to their specification.

Within their contract they requested a bowl of M&Ms for the dressing room, with all of the brown M&Ms removed. This required the concert producer to read the entire Contract, since it was buried in the middle, and have people physically had to remove all the brown M&Ms from the bowl. when the band got to the dressing room they would check to see if there were any brown M&Ms. if they found brown M&Ms they would make a big scene by trashing the dressing room.

Now this request of no brown M&Ms wasn’t because they were prima donnas, but instead helped ensure a great concert for the fans and protect the safety of the band.

In one instance the producer caused about half a million dollars of damage to an arena because they didn’t properly reinforce the floor for the weight of the stage. It was unsafe for the band to perform under that situation and how did they know before they took the stage? Brown M&Ms in the dressing room.

Instead of being so concerned with details, and making things so complex, we need to take the lead of Van Halen and keep it simple.

We manage risk better without all the complexity that can lead to simple errors.

To get the full back story directly from David Lee Roth, check out this video:

Brown M&Ms from Van Halen on Vimeo.

 

Boring Harms Risk Management’s Effectiveness

Risk management doesn’t have to be boring. In fact, the more fun we make it, the more effective it can be.

I’m sure you have flown on a plan before and have heard the same boring safety demonstration at the beginning of the flight. Most people “tune out” and don’t really listen. Here is another example of how Southwest Airlines allows their flight attendants to have fun with the safety announcement. I have seen many examples like this, which tells me Southwest Airlines is consistent in doing it the right way.

Not only is it fun, but it is much more effective. People actually pay attention, which is really the bigger picture reason for “why” the airlines are required to give safety demonstrations before each flight. When we are boring, we risk having people “tune out” and harm the risk management process, designed to help managers make risk informed decisions.

It’s time to break out of the boring “reaction management” cycle so many organizations practice and start rocking risk management. People ignore boring, but they can’t ignore “Rock Stars.”

Start becoming a Rock Star in your life and career by thinking differently about risk management and help managers make risk informed decisions that directly link to helping them achieve their objectives.

If you don’t start making changes, you will continue to be “tuned out” by the executives and managers in your organization.

 

You can watch the safety demonstration video below, and see a post by InspireMore with some additional details about this special flight attendant.

 

Passengers Hear Safety Info & Start Cracking Up When Flight Attendant Takes Mic.

#rocknrollriskmanagement #riskmanagement #risk #southwestairlines

Don’t Try to Do the Job Alone

My parents taught me to be self-reliant. As a result, I have attempted to attack each challenge in my life head-on, by myself.

It has taken me many years to realize that I cannot do all jobs alone. I need the help of others to make most of my goals become a reality.

It ‘s OK; and, in fact, we should reach out to others for help. Many people I talk to feel overwhelmed, and rightly so as they are often tackling things by themselves. I felt overwhelmed a lot.

The more people know what we are doing, the goal we are striving to achieve, and the more we reach out to others for help, the easier it will be for us to accomplish our goals.

Many years ago I heard a story of a bricklayer who filed a claim with his insurance company after an accident. When he provided the reason for his injuries as “trying to do the job alone,” the insurance company asked for more information. Here is his response.

Dear Sir:

I am writing in response to your request for additional information for my insurance claim. In block number three of the accident claim form I wrote, “trying to do the job alone” as the cause of my accident. You said in your letter that I should explain that statement more fully. I trust the following details will be sufficient. I am a bricklayer by trade.

On the date of the accident, I was working alone on the roof of a new six-story building. When I completed my work I discovered that I had about 500 pounds of brick left over. Rather than carrying the bricks down by hand, I decided to lower them in a barrel by using a pulley which was attached to the side of the building at the sixth-floor level.

Securing the rope at ground level, I went up to the roof, swung the barrel out, and loaded the bricks into it. Then I went back to the ground and untied the rope, holding it tightly to insure a slow descent of the 500 pounds of bricks.

You will note in block number 22 of the claim form that my weight is 150 pounds. Due to my surprise at being jerked off the ground so suddenly, I lost my presence of mind and forgot to let go of the rope. Needless to say, I proceeded up the side of the building at a very rapid rate of speed. In the vicinity of the third floor, I met the barrel coming down. This explains my fractured skull and collarbone.

Slowed only slightly, I continued my rapid ascent, not stopping until the fingers of my right hand were two knuckles deep into the pulley. By this time, I had regained my presence of mind and was able to hold tightly to the rope in spite of my pain. At approximately the same time however, the barrel of bricks hit the ground and the bottom fell out of the barrel.

Devoid of the weight of the bricks, the barrel then weighed approximately 50 pounds. I refer you again to the information in block number 11 regarding my weight.

As you might imagine, I began a rapid descent down the side of the building. In the vicinity of the third floor, I met the barrel coming up. This accounts for the two fractured ankles and the lacerations of my legs and lower body. This second encounter with the barrel slowed me enough to lessen my injuries when I fell onto the pile of bricks, and fortunately, only three vertebrae were cracked.

I am sorry to report, however, that as I lay there on the bricks in pain, unable to stand, and watching the empty barrel six stories above me, I again lost my presence of mind, and let go of the rope. The empty barrel weighed more than the rope so it came down upon me and broke both of my legs.

I hope I have furnished information sufficient to explain why “trying to do the job alone” was the stated cause of the accident.

Sincerely,

A Bricklayer (Author Unknown)

 

Let’s learn from the bricklayer’s story and realize its OK to reach out for help. The more we reach out, the easier it will be for us to accomplish our goals, and the more freedom we will feel.

 

Image: Shutterstock.com

Clearing up Some of the GRC Confusion

Are you a little confused about GRC? It seems like lots of people are talking about it, but what is GRC really and how does it help your organization?

You may be asking yourself some of these questions:

  • We already have governance, risk management, and compliance functions in our organization, so what’s new about GRC?
  • Do we need to spend a large amount of money to get started?
  • If we implement a GRC technology tool, does that mean we have GRC?
  • How do we get started integrating GRC at our organization?
  • What does it take to develop a GRC strategy / road map, so we know where we are going?

You are not alone. There is confusion in the marketplace about GRC and how to get started.

The good new is, there are answers to these questions.

But don’t take my word for it. Here’s what others who have attended the course say:

“The professional interactions among, and exchange of information between participants was so valuable. The program information is invaluable in helping me share and implement GRC capability concepts.” – Stella Acosta, Motor Car Parts of America

“This training provided me with information that helps me see the bigger picture. It will be valuable in both the performance of my job, but also in building on my professional skills. I plan to share the GRC model with my team and use it when approaching new projects. I actually feel confident that I could set up a new GRC program at a company using my current experience and this model.” – Stuart McNeill, Oil States International

“In addition to being such an enjoyable and great experience itself, the training provided me with a variety of new tools and ideas how to manage and promote GRC and ethics in our organization. Although I had been working with similar kind of topics for more than 10 years before the training, the new way how to combine, present and explain GRC to different organizations and in different contexts really supported my work.” – Jyri Wesanko, TeliaSonera Group

Is This Trainings is Right for You?

  • Are you new to a GRC role at your organization?
  • Do you need to develop a GRC strategy or road map?
  • Would you like to break down silos in your organization?
  • Do you need some guidance on how to implement GRC?
  • Would you like to network with others who are implementing integrated GRC and learn from them?
  • Are you interested in adding the top GRC certification in the world to your resume?
  • Would you like some practical tools, you can apply at your organization, the day you return from training?

If you answered YES, to any of those questions, this training is for you.

Whether you are just starting, or are a veteran and want to improve your GRC capability, this training was developed for you.

Online Option Available

If you can’t make one of the in-person sessions, there are also an online, on-demand sessions available through cRisk Academy. You can start your learning today, when you Register for this course.

This course is specifically designed to help pass the GRC Professional certification exam, but is also a great way to learn the basics of GRC and how to implement the OCEG GRC Capability Model.

“The GRC Professional course is great!! It was a very effective and convenient way for me to learn the basic concepts of GRC, and prepare for the GRC Professional exam. I passed the exam on my first attempt.” – Michelle Clark, Jack Henry & Associates, Inc.

#GRC, #GRCcapability, #OCEG, #GRCstrategy, #GRCroadmap

Image: Shutterstock.com

Commit to Lifelong Learning

In May 2013, Wally Taibleson walked across the graduation stage at California State University San Marcos  earning a Master of Arts in Education. Many other people received their degrees that day, but what makes Wally different, was its was his fourth degree. At 90 years old, he was also the oldest graduate in the 23-campus California State University system’s history.

Taibleson didn’t start attending college until 1993 when he was 60 years old. In 2002, he earned his first bachelor’s degree in history, but didn’t stop there. Besides the latest master’s degree in education, Taibleson earned other degrees including a Master’s in literature, writing studies and one in history.

Wally is a great example of one who practices lifelong learning, but it didn’t just start in 1993 when he went to college. It started much earlier.

He graduated high school in 1939, and since the Great Depression was nearing its end, Taibleson decided to skip college and go straight to work. He started with menial jobs, before settling in accounting at age 18. He took accounting classes at a business school in Chicago and earned his CPA certificate. At an early age, he saw the need for lifelong learning.

But again, earning his CPA certificate was not where he stopped.  He eventually went on to serve as chief financial officer and vice chairman of the board of National Can Corp. in Chicago before retiring in 1984.

When asked why he earned another degree, Taibleson said, “Anytime you can devote to improving your mind and increasing your learning is valuable for you as well as those you associate with.”

As a busy professional it is often easy to feel overwhelmed at the rate of change in the world. Organizations are requiring higher levels of productivity, which often translates into all of us working more hours, with less support for our professional development.

An article from Training Industry shows, “74% of employees don’t feel as though they are achieving their full potential due to lack of development opportunities (Middlesex University for Work Based Learning”, and “62% of human resources managers do not believe they are meeting each individual’s learning needs (2015 Association of Talent Development study).”

Life-long learning is the ongoing, voluntary, and self-motivated pursuit of knowledge for either personal or professional reasons. With the increase in knowledge being generated, it is necessary for us to obtain the necessary knowledge, skills, and competencies to help us succeed in the future.

To succeed in the future, we must change our mindset from “occasional learners” to “lifelong learners.”

Earl Nightingale researched and taught about success for decades. He used to say that if you spend 30 minutes – every day – learning about one specific subject, you’ll become a legitimate expert in six months. 30 minutes every day for six months is about 5,400 minutes or 90 hours over the course of 6 months. Others claim it takes 10,000 hours to become an expert, which is 5 working years.

If we expect to be experts, it is easy to see how obtaining 20-40 hours of continuing professional education each year in our given field is now insufficient. We need to commit to lifelong learning and spend time each day, and each week learning and improving ourselves. This can be done through reading books, online research, podcasts, self-study training, formal training courses, etc…

The mediums used to learn are varied, but what’s vital is we commit to invest the time and resources necessary to become and maintain expert status. This is the information age, and those not willing to invest in obtaining information, knowledge, and certifications will be left behind.

Technology now provides us with many more options for education both in, and out of the workplace.

Commit to becoming a lifelong learner, and achieve expert status in your life and career, by completing the following steps:

  1. Spend a couple of minutes writing out a list of topics you would like to master
  2. Decide which of the topics will have the greatest impact on helping you achieve your personal and professional goals
  3. Start looking for training opportunities to help you develop expert-level status on the topic (e.g. books, podcasts, training courses, etc…)
  4. Commit to investing $20, $40, $60, $100, or more, each month in these opportunities.
  5. Make it a habit each day, each week, each month to “take” time for your learning

If you are looking for training opportunities, make sure to check out cRisk Academy, and my podcasts: Jamming with Jason and the Fire & Earth Podcast.

Image: Shutterstock.com

How to Develop a GRC Road Map for your Organization

One of the most common questions I get from people trying to design and implement an integrated GRC capability, is “where do I start” or “how do I develop my GRC road map.”

As Dr. Seuss famously said, “Sometimes the questions are complicated and the answers are simple.” This is true when it comes to GRC.

Developing a GRC road map seems like a simple concept. We are at point A and we want to get to point B, but just like many things that seem so easy, the answer “depends” on how you want to get there.

There is not a one-size-fits-all approach when it comes to GRC. Principled Performance, the reason we take a GRC approach to business, is about doing the “right” things, in the “right” ways to help your organization achieve its objectives. Since every organization has different objectives, and different strategies for achieving its objectives.

“All roads lead to Rome” is an old saying that comes to mind in this situation, so let’s use it to explain this concept.

If you are in Berlin and want to get to Rome, there are several ways you can get there. Perhaps you have always wanted to visit Paris, so you plan a road map that takes you from Berlin to Paris and then on to Rome. That is perfectly acceptable if it aligns with your objectives.

Another organization may choose to go directly from Berlin to Rome. That’s OK too, as long as it aligns with their objectives.

How does this all relate to developing a GRC road map for your organization? It means ensuring the necessary components and elements are in place at your organization to design and implement an integrated GRC capability that aligns with your objectives, strategies, and context within which your organization operates.

So how do you get started? First you need to know where you want to go (have your destination in mind). Next, you have to learn about the necessary components and elements that must be in place to help you get there (map or tools to help you get there). 

At this point, some people try to “re-create the wheel” and are much like a person who refuses to ask for directions saying, “Don’t worry I will get there eventually.” But there is really no need to go through that frustration. Others have been down the road before and can help. OCEG, the organization that invented GRC, developed the GRC Capability Model to help.

You still need to learn how to design and implement an integrated GRC capability using the OCEG model. Think of it like a map or a checklist that provides you with help on your journey. Just like you need a map for your journey to Rome, but without understanding how to read the map, your “tool” is not very effective and will not get you there.

OCEG provides training programs to help you understand GRC and you even start developing your GRC roadmap as part of the course. Before you leave the training, with the help of your “expert travel agent” delivering the training, you will learn how to read the map, start planning your perfect GRC vacation, and acquire the language of GRC … regardless of how you would like to get to Rome.

If you are ready to ask for directions in your GRC journey, now is the time to get the help you deserve to make your life easier.

There are lots of people trying to sell their own map or tool to “help,” causing confusion in the marketplace about GRC.  I recently talked with a company that was prepared to spend between $500,000 – $1 million after listening to proposals from companies trying to convince them their map and tool they sell was what they needed to “have” GRC.

Before investing in a GRC “dream vacation package” make sure you know where you want to go, know how to read the map, and have a strategy for how you want to get there. Once you do that, it will be very apparent to tools you need to help you arrive at your destination.

Remember, everything looks like a nail to the salesperson trying to sell you a hammer. Just make sure it’s really a hammer you need.

GRC is a long journey with no quick fixes. But, while you are on your journey you might as well enjoy the sites.

Jason Mefford Receives EXPY Award

I was so honored to receive an EXPY Award from The National Association of Experts, Speakers and Writers. If you are not familiar with the EXPY Award, its like getting an Emmy or an Oscar as an expert speaker.

I received the EXPY for my appearance on the Brian Tracy Show (that was seen on ABC, CBS, FOX, and NBC) and my dedication to my clients as an expert speaker.

I just received a video showing me receive my EXPY and wanted to share it with you.

I am so excited for this next year, and how I can inspire and help others improve and have the life they have imagined, with integrity.

Much more to come, as I am make plans for some very valuable tools that I will be unveiling shortly.

Sign up for my newsletter to get all of the updates: www.jasonmefford.com

 

 

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