Seems like everyone and their dog is now offering online training saying the equivalent of “We got everything you want honey, We are the people that can find whatever you may need. If you got the money, honey we got your disease.”
I’ve been in the online space now for about 10 years, and I know all the different words people use may be a little confusing to know exactly what you are getting.
In this #jammingwithjason #internalauditpodcast I do a little public service announcement (PSA) to help you hack your way through the jungle by explaining what certain words mean in the online space, what you can expect by the words used, and three questions to ask yourself before you register or purchase online webinars or course … so you know what you are getting and don’t get surprised.
Online vs. virtual. Learning vs. training. Webinar vs. course. On-demand, forum, summit, in-person … and the list goes on … I discuss each, so you are better prepared to find exactly what you need in the online space.
If you are interested in a learning platform that was around long before the pandemic, and will be around long after, check out cRisk Academy: the largest on-demand, webinar, and certification learning platform for internal auditors.
Join thousands of professionals getting technical, soft-skills, certifications, and community though cRisk Academy. Lifetime access, 30-day money-back guarantee, and an online community included with all on-demand courses.
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Jason Mefford: Welcome to another episode of jamming with Jason Hey everybody, welcome back. I thought this week, I would actually do a little public service announcement.
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Jason Mefford: Or what some people call a p s a public service announcement. And the reason for that is, as you can see from the title I have. Welcome to the jungle of online training and you know in this pandemic situation that we’re in.
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Jason Mefford: You can look around and pretty much everybody and their dog is now all of a sudden offering some sort of online training where they never did a month or so ago. Now there’s obvious reasons for that. But as I’ve looked around and I’ve kind of seen
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Jason Mefford: Some of the things that are that are being put out there. I thought it would be good to just go through and explain a little bit about
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Jason Mefford: The online training space. And the reason for that is you know I know many of you have probably done some stuff online. But now, especially with a lot of the
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Jason Mefford: The quarantine and you know type of stuff where you’re working from home. A lot of you are looking into that more
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Jason Mefford: And there’s some confusing terms that are out there. And so I want to just kind of go through and talk to you about that explain what some of these terms mean.
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Jason Mefford: So that you really know what you’re kind of getting into because, again, as I said, Everybody in their dog. Now all of a sudden is doing stuff, you know, virtually online.
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Jason Mefford: And they’re throwing terms out there that I know may be a little confusing for some of you,
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Jason Mefford: And I say everybody in their dog because there’s a lot of people out there. And honestly, some of them are a little bit of dogs.
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Jason Mefford: It’s not really that good content because they’re just getting started in this space. Now, I’ve been in the online space for at least probably about 10 years now.
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Jason Mefford: And with C risk Academy. We’ve been running a virtual a learning platform for at least the last four years.
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Jason Mefford: So I’m very comfortable in this space. And like I said, I just want to make sure and give you some information. Explain what some of these terms are because what you’re going to find is anytime that we have a little upset as we’re seeing right now.
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Jason Mefford: Excuse me, there’s a lot of people that are kind of fly by night they show up. They kind of jump in, take advantage of the opportunity
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Jason Mefford: When things get back to normal and a few months, they may not be around. Okay. And so again, as I’ll go through and talk about some of these different terms.
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Jason Mefford: But also give you some things to think about. So that you know what you’re getting yourself into or what you what you should be able to expect.
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Jason Mefford: By some of the terms that people are using now I used, you know, the Welcome to the jungle, because you know if any of you are also hair band, you know, 80s hair metal
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Jason Mefford: Fans like me or like Guns and Roses, actually the first verse of this song is pretty fitting for what kind of frenzy is going on out there right now.
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Jason Mefford: So if you remember, right. Welcome to the jungle. We’ve got fun and games we’ve got everything you want. Honey, we know the names. We are the people that you find whatever you may need if you’ve got the money, honey. We got yo disease right and and that actually
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Jason Mefford: Kind of accurately describes what a lot of people do in these times, they tell you that they’ve got whatever you need.
00:03:48.750 –> 00:03:56.730
Jason Mefford: Even if they don’t, but if you’ve got the money, honey. We’ve got your disease. We’ll figure out how to provide whatever it is that you want.
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Jason Mefford: So let’s jump in and talk about some of these different terms that get thrown out there and what they mean. Now there is a difference between learning and training.
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Jason Mefford: And so again, sometimes, most of the time you’ll see the word training. And if you remember before when I’ve talked about knowledge, skills, you know, the this
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Jason Mefford: Case model, you know, knowledge, skills, abilities and experience how we really need all four of those. In fact, to be able to learn
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Jason Mefford: Now training normally only focuses on providing us skills and knowledge, where a learning platform actually provides you opportunities to do all four of those and actually really learn the information
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Jason Mefford: So if you see people using words like learning platform you’re going to know that they’re more interested in you actually learning the information
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Jason Mefford: Instead of just showing up and giving you some knowledge and skills and then they’re gone. Okay.
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Jason Mefford: Now there’s there’s terms online versus virtual now those two terms are usually used interchangeably. So online means usually you’re doing it online through the Internet.
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Jason Mefford: Virtual again you’re doing it online. So those two terms are usually pretty synonymous. So if somebody says they’re doing online or they’re doing virtual it means you’re doing it through the computer.
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Jason Mefford: Now that is different from what usually the term is in person, which means you’re physically in the room with other people.
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Jason Mefford: And so again, now that you know a lot of you can’t travel a lot of the in person training has been cancelled. So people are switching from in person to virtual or online. Okay.
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Jason Mefford: Now I’ll come back and I’ll talk a little bit more of those because now as we start talking about some more of these terms. We’re going to put them together and actually share with you what that actually means to
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Jason Mefford: Another couple of terms to talk about webinar versus a course. Now again, many of you are probably familiar with webinars you sign up for a webinar. It shows at a particular date and time.
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Jason Mefford: So you get on your computer. You watch at a particular date and time most webinars are actually done like I said at a particular date and time.
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Jason Mefford: A course is again can be something that is online or in person, but in a course, it is usually there’s more modules to it. It’s not just one one particular thing like one topic like you might actually get in a webinar. OK.
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Jason Mefford: Now I’m going to start putting some of these words together because again you see people say things like, on demand webinar live webinar or webinar.
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Jason Mefford: And what does this actually mean what is the difference between these three now an on demand means that you can get it when you want to. So you don’t have to wait for a particular date and time.
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Jason Mefford: Anytime. It’s on demand, meaning you can go out and actually you know sign up and watch, whatever it is, right, then so
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Jason Mefford: On Demand webinars are usually it is a webinar format so usually one hour or two hours.
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Jason Mefford: That someone has previously recorded and they’re allowing you to go out and watch it when you want to, instead of at a particular date and time. Okay, now a live webinar is where the people that are actually doing the webinar are talking live so
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Jason Mefford: Excuse me, a lot of times I’ll answer questions. Do things, you know, during that particular time because they’re literally online at exactly the same time you are
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Jason Mefford: Now most webinars now are what are called previously recorded webinars, even though you show up at a particular date and time those conversations have usually been recorded beforehand.
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Jason Mefford: Now, a lot of that is just because, again, of the technology and wanting to make sure that there aren’t issues with the technology because sometimes live events.
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Jason Mefford: Have issues. So again, you know, if you think about if you go to a live play as opposed to a recorded movie. The movie has all been edited everything works just right. If you go to a live play
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Jason Mefford: You know, somebody could fall down, somebody could forget their lines, different things like that. Okay, so
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Jason Mefford: From a webinar standpoint, as I said, most of the time webinars are actually previously recorded, even though they don’t say that.
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Jason Mefford: So the only difference between an on demand webinar and a regular webinar is you get to show up and do it when
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Jason Mefford: You want to, instead of at the particular date and time. Okay, now with a webinar. Usually what that is is it’s it’s one opportunity to watch, whatever it is. Okay, so think about this. I want you to think about
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Jason Mefford: This is a great analogy a webinar is like going to the movie theater. So if you want to go see the latest movie.
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Jason Mefford: You look up in your movie at the movie theater and see what date and time. This is playing you go and you buy a ticket.
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Jason Mefford: Or there’s free webinars as well so you, you just have to have a ticket to show up at that particular date and time you go in
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Jason Mefford: You watch the movie you leave, you get one opportunity to watch that movie. So again, usually. That is what webinars are. It’s a once, and that’s it.
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Jason Mefford: So the problem is if you decide, hey, I really liked that. Well, I’m sorry. You don’t get to watch it again. Usually, okay. That’s how webinars.
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Jason Mefford: Typically work. Now if we compare webinars with what are called regular on demand, you know, again, on demand means you can get access to that knowledge when you want to
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Jason Mefford: There are on demand courses as well rights. And again, depending on how things are set up and I’ll talk about that in a little bit here.
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Jason Mefford: Because there are some things that you want to be looking at when you’re considering online training, you know, as far as some of the things that the provider actually gives you
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Jason Mefford: And we’ll talk about that here in just a minute. But let me let me go back again and and kind of, you know,
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Jason Mefford: summarize what we’ve learned so far. And then we’re going to learn a couple more topics and then I’ll pull it all together for you.
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Jason Mefford: So again, the difference between learning versus training. Training is just giving you knowledge and skills. It’s usually they just give it to you have to figure out how you’re going to, you know,
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Jason Mefford: Actually assimilate that and and develop your abilities and how you’re going to get the experience and put that into practice. Right.
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Jason Mefford: Online versus virtual. Those are pretty much the same term. It means you’re doing stuff with the computer webinars versus courses, again, usually webinars are a one and done.
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Jason Mefford: The courses, maybe one and done as well. That’s one of the things we’ll talk about here in just a minute.
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Jason Mefford: So on demand. Again, usually means that you’re able to go out and take the course or consume the content whenever you want to.
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Jason Mefford: So if we go back to our movie ticket example I said webinars are like a movie ticket you show up at a particular time and place, and you get that content once and done.
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Jason Mefford: Now the difference usually between an on demand webinar or or a webinar versus an on demand course is usually the course you are allowed to or you have access to it for longer. So it’s not just one and done.
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Jason Mefford: It’s, it’s, like, instead of having a movie ticket and going to see that that show one time you actually have access to the movie, you’ve bought the movie.
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Jason Mefford: It’s like buying the DVD and I know most people don’t buy DVDs anymore. But, you know, think about, like, if you’re buying a movie through apple
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Jason Mefford: Right, you can choose to rent the movie, which would be like a webinar or you can choose to purchase the movie.
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Jason Mefford: Which would be like some of these on demand courses where you can go back and look at them as many times as you would like to
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Jason Mefford: Now let me ask you. Is there a difference in the pricing on renting versus buying
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Jason Mefford: And of course the answer is yes, usually to rent where you’re only watching at one time. It’s cheaper than it is to buy it.
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Jason Mefford: But most of the time if you think you’re going to look at it more than once, usually makes more sense to just purchase it instead of just renting the movie so that just happened. Actually, this week we
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Jason Mefford: My, my family watching Joe. Joe rabbit again. We saw it in the movie theater. We really liked the movie. And so we knew we were going to buy it when it came out and was available.
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Jason Mefford: And so we were watching it. The other night. And again, the prices came up. I could rent it for 599 or I could buy it for 999
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Jason Mefford: Well, of course, I’m going to buy it because I know I wanted to watch it the second time. I’m probably going to go back and watch it again. A third, fourth, and fifth time
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Jason Mefford: So even though it’s a little bit more expensive for me to buy it. It’s actually cheaper and a better investment for me to do that.
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Jason Mefford: And so that’s one of the things you want to think about as well as you’re looking at online training. Is this something you only want once or do you think you’re going to want it more than one time.
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Jason Mefford: And again, learning platforms will provide you different opportunities for that and I can kind of explain how serious does that here in just a minute as well.
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Jason Mefford: A couple of other terms that you might hear sometimes people talk about online forums or online summits. So what’s the difference between those two.
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Jason Mefford: Well usually an online summit is kind of like a virtual conference. And so again, people that are used to putting on conferences.
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Jason Mefford: may call it a virtual conference were in the online space. Most people usually refer to that as an online summit, so usually a summit brings together.
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Jason Mefford: Experts from different areas. You sign up for the summit, which is usually, you know, a half a day full day maybe a day and a half or two days.
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Jason Mefford: You show up online and you watch the presentations from different experts and so it’s effectively like an online conference. Okay. And again,
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Jason Mefford: A lot of people that are used to using the word conference now are just saying online conference instead of summit. So if you see both of those terms, if you see somebody saying summit.
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Jason Mefford: It’s an online conference or if you see somebody saying online conferences really a summit. Okay.
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Jason Mefford: Now, the difference between a summit and a forum is usually a forum has a discussion aspect to it. And so what ends up happening is usually there is audience participation in it.
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Jason Mefford: So as an example, you may have a presentation from an expert on a particular topic then people break up into these breakout rooms, maybe talk about it and provide feedback from the audience as well.
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Jason Mefford: Usually, like I said conferences and summits are usually a one way communication, people are giving you the information versus a forum. There is usually a back and forth.
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Jason Mefford: Where you’re actually having discussions with the experts as well. Okay. So that’s again, a couple of the other terms that you’re probably seeing out there now.
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Jason Mefford: As I told you at the beginning, this is really kind of a public service announcement for everybody.
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Jason Mefford: Because I know it can be a little bit confusing because all these different terms are coming at you.
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Jason Mefford: So one thing if you can do me a favor is is share this with your friends and colleagues as well because again we need to get the word out there. So people actually know
00:17:20.850 –> 00:17:30.360
Jason Mefford: What they’re getting themselves into because I don’t want people, you know, buying something and then realizing it wasn’t what they thought it was going to be
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Jason Mefford: And so please share this episode with your friends and colleagues as well.
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Jason Mefford: Now, here’s some stuff for you to consider and think about as you’re looking at some of these different online training options right
00:17:45.840 –> 00:17:56.520
Jason Mefford: Is, you know, you want to look at is this something that you only have access to one time, or is this something that you have lifetime access to
00:17:57.330 –> 00:18:08.940
Jason Mefford: Because again, if you’re going through and trying to learn something. The reality is, you’re probably going to need to review it a couple of times, you know, the we learn through repetition.
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Jason Mefford: And so again, if it’s really something that you want to learn, you’re going to want to look for something that allows you this lifetime access
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Jason Mefford: You know, the equivalent of buying the movie, instead of just renting it
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Jason Mefford: Now depending on the learning platform, what ends up happening sometimes is you do have an option. So, for example, see risk Academy
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Jason Mefford: If you, if you watch one of the webinars and you really love it and you want access to it. Usually, they will give you and they do give you a discounted price.
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Jason Mefford: If you came to the webinar you showed up and you decide, you know what, I’d like to have lifetime access to that.
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Jason Mefford: They usually give you a discount for that. So everybody that registers for the webinar has the opportunity to buy the course for cheaper than the normal price. Okay.
00:19:02.880 –> 00:19:13.830
Jason Mefford: And again, that’s because see risk Academy is a learning platform. They want you to learn. They don’t want to just show up and give you content once and then leave you on your own.
00:19:14.190 –> 00:19:19.740
Jason Mefford: They want to help you through the whole learning experience. So again, as you’re looking at things.
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Jason Mefford: Figure out, is this something you’re going to only have one access to or is this something that you’re going to have lifetime access to
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Jason Mefford: Another one is to look at because I told you at the top. You know, everybody in their dog is doing this. And honestly, some of the online stuff.
00:19:38.730 –> 00:19:52.320
Jason Mefford: Is a dog. It’s not very good information. And sometimes people will charge you. You’ll pay them. You go through the, the, the training or the course and find out this really was a big waste of my time.
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Jason Mefford: And and it didn’t, you know, accomplish or give me what I thought it was going to now most online providers do not refund your money, most of them take the money and run. That’s a
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Jason Mefford: Reference to a Steve Miller song, take the money and run. Okay. But so, again, one of the things you want to be looking at is
00:20:16.050 –> 00:20:23.310
Jason Mefford: Does this actually offer a guarantee or are you stuck with what you buy
00:20:23.850 –> 00:20:31.380
Jason Mefford: Now again, if it’s a fly by night place they’re probably going to take your money and they’re not going to give you a refund because they’re just worried about making the money.
00:20:32.040 –> 00:20:43.710
Jason Mefford: Now contrast that with again somebody like see risk Academy, they provide a 30 day money back guarantee on all of their courses. Why, because they know
00:20:44.220 –> 00:20:54.450
Jason Mefford: Their information is not crap. Okay, so if you go out and you take the course and you realize, you know what, this didn’t do what I thought I wanted it to do or it wasn’t what I thought it was
00:20:55.020 –> 00:21:08.580
Jason Mefford: They will gladly give your money back within 30 days most online providers do not do that. So you want to look again are you on the hook for it, or is there a guarantee.
00:21:09.330 –> 00:21:22.740
Jason Mefford: Because again, people that are giving a guarantee usually have higher quality content and they’re going to be around for you in the future because they actually run this as a real business right
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Jason Mefford: So again, think about this as if you go to a store anyplace else if you go in and buy something you’re not happy with it.
00:21:31.380 –> 00:21:39.690
Jason Mefford: Some stores tell you, tough luck. You’re out of your out of luck. I’m not giving you your money back. But the real reputable stores.
00:21:40.140 –> 00:21:56.400
Jason Mefford: will gladly give you your money back or exchange it or they they all have different refund policies, but, you know, a company that’s really in this for the long term is going to offer some sort of guarantee so look and see if you’re going to get that. Now again,
00:21:57.540 –> 00:21:58.980
Jason Mefford: You want to think about, too.
00:22:00.120 –> 00:22:11.220
Jason Mefford: Is this something that I want to have to show up at a specific date and time for or what I prefer to just do it at my own leisure.
00:22:11.640 –> 00:22:20.880
Jason Mefford: That’s another thing that you need to consider. Right. There’s lots of free webinars that are out there, but it requires you to show up at a particular date and time.
00:22:21.270 –> 00:22:30.540
Jason Mefford: Now again, if something happens and you miss it. It’s as if you bought the movie ticket. And if you don’t show up. Well, I’m sorry, but you kind of missed it. Right.
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Jason Mefford: So these are kind of three things that I think you should be considering as you’re hacking your way through the jungle.
00:22:39.750 –> 00:22:47.130
Jason Mefford: And trying to figure out what online training or learning is going to be best for you. So again, ask yourself.
00:22:47.880 –> 00:23:02.760
Jason Mefford: Is this something that I only get to view once or do I have lifetime access to it. Okay, second question. Yeah. Is there a guarantee associated with it, or am I stuck with whatever I get
00:23:03.420 –> 00:23:14.070
Jason Mefford: And the third one is, do I want to show up at a particular date and time or do I want to just purchase it and be able to access it on demand.
00:23:14.490 –> 00:23:24.090
Jason Mefford: whenever I want. Okay, so that hopefully will give you. And as I said, again, we went through some different terms that you’ll be seeing out there.
00:23:25.050 –> 00:23:30.240
Jason Mefford: That as your as you’re looking through this and trying to figure out what’s going to be best for you.
00:23:30.960 –> 00:23:37.110
Jason Mefford: Now as I’ve told you before, don’t just take something because it’s free. If it’s not going to
00:23:37.710 –> 00:23:46.380
Jason Mefford: benefit you in your career. Don’t waste your time on it, because time is something you cannot get back. Okay.
00:23:46.830 –> 00:24:06.720
Jason Mefford: And so again, I want you to make sure that you’re actually getting information that’s going to benefit you in your life and in your career. Okay. Because again, if you stop and think about it. I know a lot of people have really been kind of trained to look for free training.
00:24:07.800 –> 00:24:17.850
Jason Mefford: But I would ask you do you do you do everything else for free. Do you only look for free books do you only look for free food.
00:24:18.390 –> 00:24:31.740
Jason Mefford: And the, the, the idea of that is just kind of ludicrous right that we we purchase and we do the things that actually are a value to us something that’s going to improve our life.
00:24:32.580 –> 00:24:45.630
Jason Mefford: And actually, you know, especially when it comes to learning and training. These are things that are important because your brain that little thing up inside your head is your most valuable asset.
00:24:46.260 –> 00:24:52.110
Jason Mefford: And the more you learn, the more your earning potential is going to increase.
00:24:52.560 –> 00:25:06.780
Jason Mefford: And that really is your asset in this digital space. So make sure that you’re filling it with things that are that are good high quality content and things that are relevant for you.
00:25:07.620 –> 00:25:12.510
Jason Mefford: Okay, my friends. So we’ve kind of come through this talked about a lot of these different topics.
00:25:13.080 –> 00:25:24.300
Jason Mefford: That are out there, you know. But again, I know that you know podcasts are kind of a one way communication. So if you have questions about today’s episode.
00:25:25.110 –> 00:25:36.660
Jason Mefford: Make sure and connect with me on LinkedIn, send me a personalized request in when you do, then we can connect and we can actually direct message back and forth as well.
00:25:37.110 –> 00:25:49.050
Jason Mefford: So again, good luck out in the jungle of online training. If you’ve got questions, reach out to me through LinkedIn and again as I, as I mentioned, kind of midway through
00:25:49.680 –> 00:25:58.740
Jason Mefford: This is really intended. It’s just me talking, I wrote down a few words that I kind of wanted to talk through kind of unscripted with you.
00:25:59.820 –> 00:26:11.340
Jason Mefford: But view. This is really a public service announcement, because I want you to know what you’re getting into. I want you to ask yourself those three questions every time you’re looking at getting some sort of training.
00:26:11.850 –> 00:26:27.120
Jason Mefford: Because I want to make sure that you get what you’re expecting and you get that high quality information. So with that, my friends, I’m going to sign off this week and I’ll catch you on a future episode of jammin with Jason. Have a great week.