We are not talking about the buzz word “quality audits” or how to audit Total Quality Management (TQM) processes, but instead how to incorporate TQM principles into the internal audit activity to add real value to our customers. Just as the TQM principles have changed the manufacturing processes, as proven methods to increase quality of …
Tag Archives: chief audit executive
E19: The Importance of Having Community in Your Personal and Professional Life
This week’s episode is a little different. We talk about baseball, the IIA’s International Conference in Anaheim and having community in your life. We aren’t talking about networking: shaking hands, passing business cards, and then leaving. We are talking about making real human connections that develop into friendships and a sense of community that is …
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E18: Moving Internal Audit to the Strategic Level with Norman Marks
In order to really add value to your organization, internal audit has to move to the strategic level. Too often we spend our time in the details and weeds and then wonder why executives are not interested in what we have to say. If you are being ignored, you are probably not talking and acting …
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E17: Giving Up Some Independence is OK, but Lack of Objectivity Will Kill You
Independence and objectivity are two words I hear auditors use incorrectly all the time. Even though the standards describe internal audit as being independent and objective, the truth is very few internal audit functions are truly independent, but we have to remain objective. While we may not be able to control our independence (don’t worry …
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E16: Invest in Yourself or Nobody Else Will
As we move forward in our career it’s easy to wake up one day and realize we haven’t really invested in ourselves in years. I know, cause I’ve been there too. We get so busy dealing with the day-to-day stresses on our job, trying to balance life-work commitments that we don’t take time to invest …
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E15: Avoiding Resistance by Using the Principles of Influence with Brian Ahearn
Auditors experience resistance from audit clients and others in the organization on a regular basis. Using the six principles of Influence helps build relationships, overcome objections, and help people take action. Incorporating these principles into your work and personal life will help you persuade without manipulation and avoid the extra stress caused by resistance. Jason …
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E14: You Will Still Get Ignored with only Technical Skills and Staying Out of Harm’s Way
Most people in internal audit focus a lot of time and energy on technical skills, ignoring soft-skills since those are just “touchy-feely” topics anyway that aren’t that important in internal audit. Think again. You will still get ignored no matter how technically competent you are. The key to being heard and moving to trusted advisor …
E13: Doing a Good Job Won’t Stop You From Getting Fired
Yep, you read the title correctly. Performing an excellent audit, following all of the standards, and writing a great report won’t stop you from getting fired. In fact, sometimes that is what gets you fired. To understand what usually does get you fired, and how to avoid the land mines, take a listen to this …
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E12: The Big 3 Certifications and Developing a Personal Learning Development Plans with Karl Stingily
Certifications are an important part of developing one’s career, but you need to focus on the right certifications and learning. We’ll discuss the Big-3 certifications (the ones internal auditors should have) and how to make informed decisions about the training and learning needs to move your career forward. Hint: it’s not about just getting alphabet …
E11: Making the Shift to Agile Auditing with Rick Wright
Moving to an agile internal audit approach is a big shift in mindset. It is not just performing audits in a more nimble or lean way. It is about using agile methodologies to transform the whole audit process. This method produces a more collaborative approach with the audit client, a more self-managed team mentality, and …
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